Higgs Software Consulting · Harrisonburg, VA area
Siebel CRM, .NET, iOS, and practical AI for a defined project.
Higgs Software works with small IT teams on the systems they already run, and on iOS apps that have to ship. Jon Higgs has 20+ years in the work and takes the project: Siebel CRM, a .NET application, an iPhone or iPad app, or an AI workflow that has to fit the stack in front of you.
One principal. No helpdesk contract.hello@higgssoftware.com540-246-4877
- Firm
- Consulting LLC since about 2010
- Place
- Harrisonburg, VA area
- Shape
- One principal on the work
- Scope
- Projects, not a helpdesk
Named work is limited to what can be said accurately. Past client names are previous engagements, not current employers. This site does not borrow client logos, and it does not invent certifications, download counts, or result percentages.
Services
Four practices. Most projects are one of them.
Higgs Software does not sell a general IT retainer. If the work is a helpdesk, device management, or a bench of unnamed developers, it belongs somewhere else.
Siebel CRM
Get a Siebel system back to something a small team can run and change.
View the practice02.NET applications
Line-of-business .NET, changed by someone who will still answer after it ships.
View the practice03iOS development
An iPhone or iPad app, scoped as a project and carried through to a shippable build.
View the practice04AI consulting
AI on top of the work you already record — not a new system of record.
View the practiceProcess
Assess, build, then stay through the handoff.
The sequence is short on purpose. A boutique project does not need a methodology diagram. It needs a scope, a change in the system, and someone who is still around when the first real user hits it.
01
Assess
Read the system and the constraint before writing a change. The output is a scope: what is in, what is out, and what done means for this project.
02
Build
Do the work — configuration, code, integration, or a narrow AI workflow against data you already keep. You see the change in the system, not only in a slide.
03
Support
Stay for the handoff and the questions that show up after go-live. This is project continuity with the same person. It is not a ticket queue, a monitoring contract, or overnight coverage.
Industries
Where this kind of system usually lives.
These are contexts, not a claim of a vertical practice with a logo wall. If your industry is not listed and the system is, write anyway.
Financial services and insurance
Quotes, policies, claims, and cases still move through Siebel at a lot of insurers and financial operations teams. The project is usually one path through that system.
ViewGovernment-adjacent and regulated teams
Past public-sector Siebel work, and other teams whose rules make a casual change expensive. The practice is based in the Harrisonburg, VA area.
ViewProfessional services and operators
Firms that sell expertise, and operators with a small back office, often depend on one system for billing, staffing, or delivery.
ViewAutomotive aftermarket
Parts businesses that still run a VB6 counter system next to a website, and need .NET work that respects both.
ViewTechnology and CDN
Technology companies, including content-delivery firms, that still run Siebel and need an upgrade or an environment plan rather than a new CRM slogan.
View
Work
One shipped title, then past engagements.
Curio is a real iPhone game Jon helped develop in 2012. The other notes on this page are previous engagements, not current employers. Labeled composites stay on the work index.
Shipped
iOS development
ReadCurio
An iPhone game Jon helped develop in 2012. A contemporary review described it as a horror runner set in an asylum, with a narrative and a dark art style.
Past engagement
Siebel CRM
ReadSiebel 7.8 to IP2014, with Open UI and AWS environments
A past upgrade at Akamai Technologies: Siebel 7.8 to IP2014, Open UI in place of browser script, and development environments hosted on AWS.
Past engagement
Siebel CRM
ReadPublic Sector case management for a state attorney general
Past Siebel work for the New York State Office of the Attorney General: Public Sector case management, a 16 to 23.2 upgrade path, EDQ and Loqate, and Office 365 sync.
Past engagement
.NET applications
ReadVB6, AngularJS, and WebAPI in the automotive aftermarket
Past .NET work at Fisher Auto Parts: a VB6 application bridged to the web, and an AngularJS and WebAPI path aimed at replacing it.
Past engagement
Siebel CRM
ReadSiebel membership pricing, then .NET, WCF, and SharePoint
Past work at CFA Institute across two periods: Siebel for events, pricing, and integrations, then .NET, WCF, and SharePoint beside that CRM.
Principal
Jon Higgs
Higgs Software Consulting, LLC
Jon has run this practice since about 2010. The work is project consulting for smaller IT teams: Siebel, .NET, iOS, and practical AI. You talk to the person doing the work. There is no associate bench on this site because there is not one to introduce.
About the practiceIf the system matters and the team is small, start with a conversation.
A paragraph on the system, the constraint, and the timing is enough. Jon reads these. There is no intake desk.