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Past engagement · Siebel CRM

Siebel 7.8 to IP2014, with Open UI and AWS environments

A past upgrade at Akamai Technologies: Siebel 7.8 to IP2014, Open UI in place of browser script, and development environments hosted on AWS.

Past engagement · Akamai Technologies · 2014–2015

Past engagement, not a current employer.Named for the kind of work. This page does not add a percentage, a dollar figure, or a result that was not in the record of the work.

Situation

Akamai’s Siebel system was still on 7.8. Business logic lived in browser script, and the upgrade to IP2014 had to carry that behavior into Open UI.

Outcome

The upgrade was architected and carried through test, including Open UI presentation work and Siebel development environments hosted on AWS. This page does not claim a savings figure.

This was previous work, not a current role. From 2014 to 2015 Jon was the upgrade architect and technical lead for a move from Siebel 7.8 to IP2014 at Akamai Technologies.

The Open UI work replaced browser-script behavior with presentation models, physical renderers, and plug-in wrappers, including form applets that did not render correctly after the upgrade. Development environments and developer workstations were built and hosted on AWS. Deployments went to test on a regular cadence so end users could find upgrade defects. Hardware sizing for the upgraded system was reviewed against the production environment that already existed. Performance tuning ran through the production test upgrade.

The practice that covers this shape of project is Siebel CRM: an upgrade with a version path, Open UI, and a place for the environments to run. It is not a standing Siebel desk, and it is not a claim that Akamai is a current client.

Related practice: Siebel CRM

If the system matters and the team is small, start with a conversation.

A paragraph on the system, the constraint, and the timing is enough. Jon reads these. There is no intake desk.